This e-mail is to inform you that your sites have been responsible for recent high loads on the shared web hosting server “pacer”. It seems that the majority of the system’s load was originating from your user “hecaitou”.
Here are your specific CP minutes (like CPU usage) from yesterday:
hecaitou 75796 7.37% 333043.92re 0.23% 366.49cp 14.73%
A typical high end user will appropriate about 150cp per day, an average user around 60-80. Your CP now at 366 (Way too high). A webserver typically uses about 1500cp total, so you’re now using a very large chunk of the system’s resources.
Due to numerous complaints from other customers on the server, I’ve been forced to disable the sites under this users home directory by creating an .htaccess file with the line “Deny from all”.
Here was the server load before and after disabling your site:
pacer: 08:16 AM# cd www.hecaitou.net/
pacer: 08:16 AM# uptime
08:16:43 up 3 days, 10:37, 2 users, load average: 14.04, 17.25, 27.17
pacer: 08:16 AM# nano .htaccess (This is where I added the deny from all line to your .htaccess file)
pacer: 08:19 AM# uptime
08:20:55 up 3 days, 10:41, 3 users, load average: 7.95, 12.47, 22.82
You can re-enable your site by removing the “Deny from all” line from the .htaccess file, but I ask that you immediately rectify this problem by reducing your load in whatever way plausible. You may find the following article helpful in this endeavor:
Joshua also previously mentioned that you should enable wp-cache or wp-super-cache, however grepping your wp-config.php returned no indication that you’ve done so.
Please respond to me in regards to this issue so I can verify that you’re taking a proactive approach in reducing your site’s usage, and to keep an eye on the server’s load. If you re-enable these sites without contacting support beforehand your account may be disabled if it causes another high load situation in the future.
It’s possible that your site(s) have outgrown the shared hosting environment.
If you do wish to continue running these scripts and are unable to optimmize them, please consider
upgrading to a DreamhostPS (http://dreamhostps.com), or you may be interested in obtaining a dedicated server through our hosting partner, Hosting.com
If you have any other questions or concerns please let me know. I’d be happy to help!